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Last Updated: 28/02/2025
Thank you for shopping at Leather Wardrobe. We strive to ensure you are completely satisfied with your purchase. If you are not satisfied for any reason, we offer a 30-day return policy for most items. Please review the following guidelines to understand our return and refund process.
To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.
You must initiate the return within 30 days of the delivery date.
Proof of purchase (order number or receipt) is required for all returns.
Certain items are not eligible for return, including:
Perishable goods (e.g., food, flowers, etc.).
Personalized or custom-made products.
Downloadable software or digital products.
Intimate or sanitary goods (e.g., underwear, swimwear, etc.).
To initiate a return, please follow these steps:
Contact our customer service team at Orders@leatherwardrobe.com to request a return authorization.
Provide your order number and details about the product you wish to return.
Once your return is approved, we will provide you with instructions on how and where to send your package.
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service and purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned item.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.
Refunds will not include original shipping costs unless the return is due to our error.
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at orders@leatherwardrobe.com
If you receive a damaged or defective item, please contact us immediately at orders@leatherwardrobe.com or 9295385785. We will work with you to resolve the issue promptly, either by sending a replacement or issuing a refund.
If you have any questions about our return and refund policy, please contact us:
Email: orders@leatherwardrobe.com
Phone: 9295385785
Address: 89-67 hollis Court, Blvd, Queens Village, NY, 11427
We reserve the right to modify this return and refund policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.
